City bus service - Urban Express, Auckland.

What is it?
It’s a contactless Smart Card – the same size as a credit card – with a memory chip used to buy and store discounted bus travel. It is only valid on Urban Express buses.

How does it work?
1. Buy your desired travel from your driver.
2. When boarding the bus, place your Smart Card on or near the card reader. Tell the driver your destination. A beep will tell you that your fare has been deducted.
3. Take your ticket from the ticket machine. This is your proof of purchase.
4. Retain your ticket until the end of the trip.

What can I put on the Smart Card?
Monthly Pass
Ideal for daily commuters, the $97 monthly pass offers unlimited Urban Express monthly travel with big discounts off cash fares for two stage journeys or more.
Save up to $35 per month for a two-stage trip and a save up to a whopping $75 per month for a three-stage trip. And night and weekend travel is thrown in for free.

Multi-journey
Ideal for people who travel shorter distances, or who travel longer regularly, but not daily, on a single trip. Multi-journey gives you a 11% discount off cash fares – meaning every tenth trip is free!

Stored value
Ideal for people who travel over differing trips or differing numbers of stages. It also suits people who travel less frequently who would still like the security of not having to find change and the ease of rapid boarding. A 10% discount applies off cash fares.

What are the advantages for me?
1. Big discounts off cash fares.
2. No need to fumble for change.
3. Easy to purchase, easy to use.
4. Buy all your travel on the bus from the driver.
5. Faster boarding for you, faster travel for everyone.
6. With stored value, pay for more than one person at a time.

How do I buy it?
The Smart Card is available from all Urban Express bus drivers. There is a one-off charge of $10 to buy the card.

What else do I need to know?
Please be careful to hold on to your Smart Card as unfortunately it cannot be replaced in the event of loss or damage.

DISCOUNTS